A plane is silhouetted as it takes off from Vancouver International Airport in Richmond, B.C., on May 13, 2019. THE CANADIAN PRESS/Jonathan Hayward

A plane is silhouetted as it takes off from Vancouver International Airport in Richmond, B.C., on May 13, 2019. THE CANADIAN PRESS/Jonathan Hayward

Airlines prepared for unruly passengers ahead of return to air travel

Air Canada said it has seen an uptick in disturbances on flights since the beginning of the pandemic

After months of reduced air travel due to the COVID-19 pandemic, airlines in Canada say they’re ready to contend with what could be a turbulent summer season.

Air Canada said it has seen an uptick in disturbances on flights since the beginning of the pandemic, but did not provide any details.

In the U.S., where air travel has increased significantly in recent weeks, Southwest Airlines and American Airlines have announced the suspension of alcoholic beverage services because of incidents of passenger disruption, including violent assaults on flight attendants.

Timothy Perry, president of Air Line Pilots Association Canada, said in an interview Tuesday that there’s been an increase in disruptive passenger behaviour since the beginning of the pandemic.

“I think all flight crew have taken notice in the increase in unruly behaviour among passengers, however I do also believe that while concerning, I don’t think the flight crew are concerned about the ability to handle it,” Perry said.

Perry said flight crew training, which includes de-escalation strategies, and other protocols will help protect the safety of the crew and passengers in the event of an onboard disturbance.

WestJet also said that while unruly situations are “extremely rare,” flight crews are trained to manage such incidents.

An Air Canada spokesperson said compliance issues are dealt with “primarily through education, using our standard procedures.”

Wesley Lesosky, president of the Air Canada Component of CUPE, did not say if crew members have noticed increased disturbances on flights but did say the safety of the flight crew was an ongoing issue for the union.

“Rowdy behaviour is never appropriate, but especially the year we’ve had, any aggression or unruly conduct onboard or towards cabin crew is just unacceptable,” Lesosky said in an email. “Cabin crew have a hard enough job as it is, being tasked with enforcing mask compliance, monitoring alcohol consumption, and ensuring the travelling public is safe.”

Air Canada and WestJet did not respond to queries about their in-flight alcohol policies.

However, Perry said restricting alcohol in some or all parts of a plane isn’t an unusual tactic on Canadian flights.

“That has happened and to be honest, that happens more than you might think,” he said. “Most people enjoy alcohol responsibly on the plane, sometimes that’s not possible and one of the very first steps in de-escalating unruly behaviour … is to cut off alcohol to part of the cabin or all of the cabin.”

Transport Canada did not respond to a request for comment on how many incidents have been reported on-board flights in the last year.

—The Canadian Press

RELATED: New rules appear to push international air travel down even further than pre-pandemic

Air Traveltravel

Just Posted

Dawn Low worked for the City of Revelstoke for 22 years. She became CAO for our community in 2019 and held the position until May, 2021.
Revelstoke’s Dawn Low hired as CAO for Armstrong

Dawn Low was the CAO in Revelstoke until end of May

The Five-Cairn Trail is roughly 25 km long and traverses between two icefields. A friend and I hiked it in 2009. (Liam Harrap)
Liam’s Lowdown: That time I got rescued in Iceland

Sometimes we need to call for help and thank goodness it comes

The Great Ogopogo Bathtub Race has been held in Summerland as a fundraising event. Do you know which Canadian city introduced this sport? (Black Press file photo)
QUIZ: A summer’s day at the water

How much do you know about boats, lakes and water?

Revelstoke City Council approved a cost sharing agreement for the upcoming construction of a traffic circle as well as a realignment on Nichol Rd. (Jocelyn Doll/Revelstoke Review)
City paying 10% of costs for upcoming Nichol Rd. round-about

Revelstoke Mountain Resort and Mackenzie Village are paying the rest

Canadian Prime Minister Justin Trudeau participates in a plenary session at the G7 Summit in Carbis Bay, England on Friday June 11, 2021. THE CANADIAN PRESS/Adrian Wyld
Canada donating 13M surplus COVID-19 vaccine doses to poor countries

Trudeau says the government will pay for 87 million shots to be distributed to poor countries

FILE – Provincial health officer Dr. Bonnie Henry talks about B.C.’s plan to restart the province during a press conference at Legislature in Victoria, Tuesday, May 25, 2021. THE CANADIAN PRESS/Chad Hipolito
B.C. officials watching U.K.’s Delta variant struggles, ‘may need to slow’ restart plan

Studies show that one dose of vaccine is only 33 per cent effective in preventing B.1.617.2 spread

RCMP Const. Shelby Patton is shown in this undated handout photo. RCMP say that Patton was hit by an allegedly stolen truck that he had pulled over on Saturday morning in Wolseley, east of Regina. THE CANADIAN PRESS/HO, RCMP
Pair charged in Saskatchewan Mountie’s death make first court appearance

Const. Shelby Patton was hit by an allegedly stolen truck that he had pulled over Saturday morning

David and Collet Stephan leave for a break during an appeal hearing in Calgary on Thursday, March 9, 2017. THE CANADIAN PRESS/Todd Korol
Appeal Court rejects stay for Alberta couple facing third trial in son’s death

Pair accused in their earlier trials of not seeking medical attention for their son sooner

Join Black Press Media and Do Some Good
Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

Jann Arden will embark on Canada-wide tour Spring 2022 with a stop in Penticton at the South Okanagan Events Centre on June 13. (Contributed)
Jann Arden schedules Okanagan stop on 2022 Canada-wide tour

The Jann Arden Live! tour has been rescheduled for 2022

A fire deliberately set in a washroom facility in Vernon’s transit terminal could cost the city around $25,000 to repair. (City of Vernon)
Burned-out bathroom could cost Vernon $25K

Despite changes made by city, vandalism on the rise at transit loop loos

Cody Bandsma practises kiting with his new paraglider wing at Blackburn Park in Salmon Arm on Wednesday, June 9, 2021. (Lachlan Labere-Salmon Arm Observer)
VIDEO: Cody Bandsma reaching new heights over the Shuswap

Former 100 Mile resident discovers Salmon Arm by air with powered paraglider

Highway notices like this come down effective June 14. Public health restrictions on non-essential travel and commercial operation have hit local businesses in every corner of B.C. (B.C. government)
Province-wide travel back on in B.C.’s COVID-19 restart plan

Gathering changes include up to 50 people for outdoor events

Most Read