Revelstoke Cable gets new name, new speeds

Revelstoke Cable rebrands itself as YourLink Revelstoke; prepares to offer new Internet speeds to compete with Telus

YourLink Revelstoke manager Tracey Buckley and technician Tyler Rosenberg inside the YourLink technology room during an open house last week.

Revelstoke Cable isn’t going down without a fight.

Now known as YourLink Revelstoke, the smaller player in the local TV and Internet business has completed a rebranding and will be offering new, higher speed Internet service in order to compete with Telus.

“One of the focuses on the relaunch is offering comparable packages as far as speed and bandwidth usage. That will happen in October,” said Tracey Buckley, the manager of YourLink during an open last Wednesday, Sept. 30.

The big news this year has been Telus’ fibre optic network, which they’ve been rolling out across the town over the past few months. The major telecommunications company can now offer speed of up to 150 megabits per second (Mbps).

In response, YourLink is undertaking upgrades of their own that they say will allow them to offer speeds of up to 60 Mbps — a substantial upgrade from the current maximum of six Mbps.

To do that, they’ve installed a new back haul, which is the equipment that connects the network to the main broadband line into town.

They will also be installing a new router to help disperse the connections, and a new service line so instead of all the traffic going through one cable, it will go through several.

“We’ll be able to offer our set of packages and we’re going to be competitive with Telus in our prices for the same speed,” said Buckley.

YourLink is also changing its cable TV packages. It will be introducing a new basic TV package for $25, with pick-and-pay options available on top of that. The changes are mandated by the CRTC.

Buckley said many people are still interested just in basic, analog cable.

“There’s a lot of people that don’t want a digital box, they don’t want a lot of technology confusing them,” she said.

Her other big emphasis was on customer service. She noted YourLink has an office in Revelstoke, with staff you can see in person, and technicians that can off make same-day calls. They also launched new Facebook, Twitter and Instagram pages to communicate with their customers.

While Buckley acknowledged YourLink has lost subscribers to Telus, it hasn’t been because of customer service.

“Everyone is happy with how responsive our service is,” she said.


Just Posted

Priorities highlighted for continued tourism growth in Revelstoke

The City of Revelstoke has released their Resort Development Strategy for 2019-2021.… Continue reading

MP Wayne Stetski calls for urgent climate action

Government Business No. 29 motion made by Catherine McKenna, minister of environment.… Continue reading

Stoked on Science: Why didn’t the mountain ash bloom?

Question: I’m sure I’m not the only person in Revelstoke who has… Continue reading

Revelstoke cadets host 67th annual Ceremonial Review

Revelstoke’s 2458 Rocky Mountain Ranger Army Cadets hosted their 67th annual Ceremonial… Continue reading

Construction and wildfires in the area

Forecast from Environment Canada: Today: A few showers ending this morning then… Continue reading

Murray McLauchlan delights Okanagan crowd

Canadian music icon puts on wonderful two-hour show at Performing Arts Centre

Rose Valley Rd. fire in West Kelowna has now been extinguished

West Kelowna Fire Chief says first two grass fires Tuesday were human caused

Life’s work of talented Shuswap sculptor leads to leukemia

Former Salmon Arm resident warns of dangers of chemical contact

Shuswap car dealership seeks return of unique stolen Jeep

The red 1989 four-by-four was taken from Salmon Arm GM’s lot early Monday morning.

College investigates Okanagan physiotherapist

Stephen Witvoet’s matters are currently before the courts

Horgan says he’ll still defend B.C. coast after second Trans Mountain approval

Meanwhile, one B.C. First Nation has announced plans for a legal challenge

Demonstrators on either side of Trans Mountain debate clash in Vancouver

Crowd heard from member of Indigenous-led coalition that hopes to buy 51% of expansion project

MPs hear retired South Okanagan nurse’s petition to change compensation for fatal medical errors

Teri McGrath wants provinces to implement no-fault system for medical errors

Public weighs in Okanagan rail trail parking development

“It was a great evening to interact with the community and hear the input for the property”

Most Read