Compass Card Vending Machine (TransLink)

Bus passes cancelled for 1,300 low-income seniors, people with disabilities due to system error

The passes have since been re-issued and will arrive sometime next week

Bus passes for nearly 1,300 low-income seniors and persons with disability were cancelled earlier this week.

“There was a system error over the weekend that affected a small percentage of BC bus pass holders and the ministry moved quickly to ensure uninterrupted access to transit,” said Shane Simpson, poverty reduction minister, in a statement on Thursday.

READ MORE: BC Transit ordered to pay blind woman $11K after driver fails to call out stops

B.C. seniors’ advocate Isobel Mackenzie said the ministry contacted all 400 seniors affected by phone on Monday to advise them about the error and that a temporary pass could be picked up from the TransLink office in Vancouver or could be couriered to them.

“[The] only missing piece is if somebody had to pay for their bus ticket on TransLink – is there an ability to get reimbursed?” said Mackenzie. “These are small amounts of money, but when you’re on a limited income, five or six dollars for the daily pass could be a lot.”

TransLink confirmed new passes have been re-issued and are expected to arrive in the mail sometime next week.

Anyone needing to travel in the meantime can pick up a card from the customer service office at the Stadium-Chinatown Skytrain Station or call 604-953-3333.



joti.grewal@bpdigital.ca

Like us on Facebook and follow us on Twitter

Just Posted

Highways in and out of Revelstoke close

Highway 1 is now open to single alternative traffic, but Highway 23 south is closed

NDP bring Green New Deal to the Kootenays

MPs Wayne Stetski and Peter Julian held climate change talks in Nelson, Cranbrook and Revelstoke

Grizzly bear and off-leash dog encounters have caused some trails to be closed to dogs in Mt. Revelstoke National Park

Though dogs aren’t prohibited on all of the trails they must always be on leash

Terry Fox run in Revelstoke coming up Sept. 15

There will be a 2 km, 5 km and 10 km

Grass fire breaks out on highway south of Vernon

Highway 97 traffic slowed as firefighters snuff grass fire

Summerland relaunches net metering program

Event open house will be held Aug. 27 from 3 to 6 p.m in Arena Banquet Room

Conan turns to the Property Brothers for tips on buying Greenland

Jonathan Scott suggests removing glaciers and mountains to bring in ‘more natural light’

Forests minister visits B.C. town hit by multiple mill shutdowns

A third of Mackenzie turns out for rally, not much to cheer about

B.C. sockeye returns drop as official calls 2019 ‘extremely challenging’

Federal government says officials are seeing the same thing off Alaska and Washington state

Preliminary inquiry set for accused Penticton killer

John Brittain, 68, will be back in Penticton court from Jan. 27 to 31

B.C. music teacher accused of sexual misconduct involving girls

Police believe other victims could be out there after the arrest of Lamar Victor Alviar

Vernon man facing drug trafficking charges in Kelowna

The man was found with suspected cocaine, heroin and fentanyl and thousands of dollars in cash

Most Read