File photo.

How to avoid fly-by-night moving companies

The Better Business Bureau and the Canadian Association of Movers give their tips

The Better Business Bureau and the Canadian Association of Movers have teamed up to set standards for ethical business practices and help prevent people from getting scammed when needing to move.

“Unfortunately, fly-by-night and no-name ‘truck-for-hire’ groups have been known to take advantage of the fact that consumers are under emotional and financial pressures, as well as time constraints when moving,” said Danielle Primrose, president and CEO of BBB, in a news release on Tuesday.

The organizations received more than 700 complaints against movers and storage-related companies in 2018.

According to Nancy Irvine, president of CAM, the best possible way to make a move a smooth transition is research.

RELATED: The dos and don’ts of hiring a mover

“It’s not like buying a pair of shoes. You are entrusting your entire lifelong belongs to someone you likely don’t know. There are many factors to look at – not just price. Remember that the cheapest price might turn into the costliest move,” said Irvine.

A few examples of what could go wrong: missed delivery or pick-up dates, lost or damaged belongings, charges that exceed the estimate, and claim disputes for lost and/or damaged items.

The bureau also warned people to be aware and suspicious of unmarked rental trucks as opposed to clearly marked and company-owned.

Most professional movers wear uniforms, undergo background checks, and provide a tracking number. Movers who persuade clients to go without a written contract should also be avoided.

The organizations recommended checking out their websites to see reviews and ratings of moving companies and contractors. Some red flags to look out for are if a mover does not provide replace valuation protection details, company address, proof of workers’ compensation, or a GST number.


newsroom@100milefreepress.net

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Man sentenced for sexually assaulting woman while partying in Revelstoke

The man must now be registered as a sex offender for 10 years

Wind this afternoon for Revelstoke area

Roads and weather for Feb. 24

Revelstoke skiers bring home three gold medals from BC Winter Games

The games were held in Fort St. John Feb. 20-23

Grizzlies playing Kamloops in round one of playoffs

They finished the regular season with 39 wins and six losses

VIDEO: B.C.’s seventh coronavirus patient at home in Fraser Health region

Canada in ‘containment’ as COVID-19 spreads in other countries

Teck CEO says Frontier withdrawal a result of tensions over climate, reconciliation

Don Lindsay speaks at mining conference, a day after announcing suspension of oilsands project

Father and children killed in fatal crash near Kamloops

The family was travelling from Southern Alberta

Burglar swims across Columbia River to evade Trail police

RCMP Cpl. Devon Reid says the incident began the evening of Thursday, Feb. 20

Breaking: Penticton woman pleads guilty to manslaughter of boyfriend

Kiera Bourque pleaded guilty in a Penticton courtroom on Monday

Summerland Steam end regular season in third place

Three Junior B hockey games held over past week

‘Hilariously bad’: RCMP looking for couple with forged, paper Alberta licence plate

Mounties said the car crashed when it lost a wheel but the duo ran away as police arrived

Summerland Steam and Princeton Posse to face off in division semifinals

Junior B hockey teams begin best of seven series on Feb. 28 in Princeton

Most Read