(Wikimedia photo) In a letter to city council the Revelstoke Accomodation Association requested support in attracting another taxi company to Revelstoke.

Revelstoke Accomodation Association asks for better taxi service

The Revelstoke Accommodation Association has submitted a letter to city council complaining about the taxi services available in the city.

“On behalf of the more than 40 accommodation providers operating in Revelstoke, we write to bring your attention to our long-term dissatisfaction with the performance of the taxi company operating in Revelstoke,” the letter, signed by chairperson of the association, Peter Nielsen, says.

The letter goes on to outline past and current issues identified by the tourism stakeholders, unreliability of service, interior and exterior cleanliness, not taking government tokens as payment, inappropriate or rude drivers and negative interactions with dispatchers.

“Dispatch often sends an undersized vehicle for groups requesting larger vehicles- effectively separating the groups and creating an agonizing process for tourists where a dinner group is separated or a very long multiple return trip the Revelstoke Mountain Resort area where they are staying,” the letter continues. “They are very angry by the end of the evening, erasing all the goodwill and positive feelings about Revelstoke that our restaurants work so hard to build.”

The association also has concerns around the safety/appearance of the taxis, claiming the vehicles are often in disrepair and there have been reports of unsafe driving.

They proposed that city council review previous complaints and offences under the Passenger Transportation Regulation standards, inspect and audit the taxi licensee and release and additional taxi license through a “call for new applicants.”

However, at the council meeting on June 26 where the letter was accepted and referred to city staff for follow up, Alan Chabot, CAO, said these requests are out of the city’s purview.

According to Chabot anyone can apply for a taxi license through the Passenger Transportation Board. They will decide based on a number of considerations including whether or not the business would be economically viable, whether the applicant is of good character as well as other stipulations.

He added that though the application would be referred to city staff for review, council’s only role in the process would be to indicate whether or not they support the application.

“I don’t like the idea of us debating around the table the quality of the service a business provides or doesn’t provide because it is opening up a whole new dimension to being on council that concerns me,” said Mayor Mark Mckee. “And that is the whole idea behind the private, free enterprise market.”

Lorraine Switzer, manager of the taxi companies in Revelstoke said that they were and still have not been (as of June 27) approached by the Accommodation Association about these issues, claiming they would enjoy the opportunity to work with the association but have never met with anyone.

“We have been here for 45 years running taxis through good times and bad,” she said in an email. “I have no problem with the retraining of our drivers as a matter of fact I am looking forward to it.”

She went on to say that they are having trouble finding staff.

“All of our drivers work straight commission, so competing with the wages the city pays is impossible,” she said.

“All winter all the shuttles run like taxis, they all hand out cards with their numbers.”

Council requested that city staff tell the association that it is not council’s place to interfere with a private business and that they should pass their concerns on to the taxi company as well as the Passenger Transportation Board.

Revelstoke Accommodation Association Taxi Concerns by Revelstoke Editor on Scribd

Just Posted

B.C. Rural Party co-founder rebukes pro-NDP accusation

Telkwa Mayor Darcy Repen disputes being NDP campaign supporter

Glimpses of Revelstoke’s past for Sept.

120 Years Ago: Revelstoke Herald, September 17, 1898 A freight boat that… Continue reading

Covered in mud at the Revelstoke Women’s Enduro

108 women rode in the annual Revelstoke Women’s Enduro race on Saturday.… Continue reading

Parking closures for Hallmark movie filming in Revelstoke

Areas will be closed for parking Sept. 24-28

Cancelled home opener followed by 11-1 win for the Revelstoke Grizzlies

The Revelstoke Grizzlies’ regular season got of to a slow start on… Continue reading

B.C. RCMP turn to Const. Scarecrow to shock speeders into slowing down

New addition will watch over drivers from a Coquitlam median for first-of-its-kind pilot in Canada

NDP tax increases adding up for B.C. residents: study

Carole James says Fraser Institute analysis ignores tax relief

‘Sesame Street’ wants to clarify: Bert and Ernie aren’t gay

The characters are best friends and have many human traits but “remain puppets, and do not have a sexual orientation”

Province announces 74 new French teaching spots at SFU, UBC

Needed to fill demand for increasingly popular French immersion programs in B.C.

B.C. home to 1/3 of Canada’s overdose deaths in first 3 months of the year

There were 1,036 overdose deaths in the first three months of the year, with 94 per cent accidental

B.C. candidate moves from hospice care to council race

He beat terminal cancer twice and entered hospice when he decided to run for council.

Canadian tobacco exec pushes back against vaping health concerns

A warning from Interior Health about the unknown health risks of vaping is getting a partial rebuke

Ministry of Agriculture commits $300,000 to help B.C. farmers obtain land

B.C. Land Matching Program supports access to affordable farmland for young farmers

Most Read