A WestJet flight from Calgary arrives at Halifax Stanfield International Airport in Enfield, N.S. on Monday, July 6, 2020. THE CANADIAN PRESS/Andrew Vaughan

A WestJet flight from Calgary arrives at Halifax Stanfield International Airport in Enfield, N.S. on Monday, July 6, 2020. THE CANADIAN PRESS/Andrew Vaughan

WestJet puts 1,000 workers on leave, citing government’s ‘Incoherent’ policy

International capacity will be down 93 per cent year over year and only five daily flights will be offered

The CEO of WestJet Airlines Ltd. is laying the blame squarely on “incoherent” policy from Ottawa as his carrier cuts staff and flights in response to new COVID-19 testing requirements for passengers returning to Canada.

The Calgary-based airline announced Friday about 1,000 employees will be furloughed, temporarily laid off, put on unpaid leave or have their hours cut, and it will chop about 30 per cent of its capacity for February and March and pull 160 domestic departures from its schedule.

Trip cancellations and reductions in new bookings began immediately after the federal government warned of the inbound testing rules and continued requirement for a 14-day quarantine on Dec. 31, said WestJet CEO Ed Sims in a statement.

“The entire travel industry and its customers are again on the receiving end of incoherent and inconsistent government policy,”’ he said.

“We have advocated over the past 10 months for a co-ordinated testing regime on Canadian soil, but this hasty new measure is causing Canadian travellers unnecessary stress and confusion and may make travel unaffordable, unfeasible and inaccessible for Canadians for years to come.”

The new flight cuts mean WestJet will have reduced flights by more than 80 per cent compared with the same time last year, it said.

International capacity will be down 93 per cent year over year and only five daily flights will be offered compared with 100 last year. Overall, it will offer 150 daily departures, returning to levels not seen since 2001, it said.

The federal government said last week that Canada-bound air passengers would have to provide proof of a negative COVID-19 test result in order to board their flight — a requirement that took effect on Thursday.

Transport Minister Marc Garneau said on Wednesday the restrictions would go ahead as planned to coincide with the expiration of Canada’s ban on flights from the United Kingdom. Canada halted most air travel from the U.K., where a mutated strain of COVID-19 had been discovered, on Dec. 20.

Airlines and passengers had a turbulent 24 hours under the new testing regime.

WestJet said it had to deny boarding to 32 passengers on its six international flights into Canada on Thursday.

“Yesterday was a very busy day,” said spokeswoman Morgan Bell.

The travellers were turned away due to improper tests — antigen or antibody tests, rather than the required PCR test common in Canada and involving a deep nasal swab — no test at all, or one taken more than 72 hours before departure, she said.

“Our team on the ground has rebooked guests affected and is assisting with finding eligible tests whenever possible … to ensure they can return to Canada at a later date,” Bell said.

Air Transat denied boarding to 10 passengers who did not have a PCR test on its three northbound flights Thursday. A dozen more travellers were turned away on a flight from Paris on Friday morning.

“In addition, for the three flights, we observed a significant number of no-shows, which we cannot explain with certainty. We will follow the evolution of the situation closely in the coming days,” said Transat spokesman Christophe Hennebelle.

“There will be some stranded passengers, unfortunately – a little bit more heads-up and co-operation may have helped preventing this.”

On Wednesday, Wendy Paradis, president of the Association of Canadian Travel Agencies, said the testing requirements were being imposed on “unrealistic” timelines and were already causing “chaos” for travel agents as travellers lined up to cancel trips.

WestJet, which was bought by Onex Corp. in 2019, joined Air Canada, Air Transat and Sunwing, along with the National Airlines Council of Canada and the International Air Transportation Association, in unsuccessfully asking Ottawa for an 11-day extension to implement the new rules.

In October, WestJet suspended service to four Atlantic Canada cities and laid off 100 corporate employees, after laying off 4,000 workers since the pandemic began.

Sims said in a statement on Friday that other WestJet workers will also see an impact on their paychecks, calling the workforce cuts a “cruel outcome for loyal and hardworking staff who have been diligently working through the pandemic.”

Dan Healing and Christopher Reynolds, The Canadian Press

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Terrance Josephson of the Princeton Posse, at left, and Tyson Conroy of the Summerland Steam clash during a Junior B hockey game at the Summerland Arena in the early spring of 2020. (John Arendt - Summerland Review)
QUIZ: How much do you know about hockey?

Test your knowledge of Canada’s national winter sport

A health-care worker prepares a dose of the Pfizer-BioNTech COVID-19 vaccine at a UHN COVID-19 vaccine clinic January 7, 2021. THE CANADIAN PRESS/Nathan Denette
Employers might be able to require COVID-19 vaccination from employees: B.C. lawyer

‘An employer must make the case’ using expert science, explains lawyer David Mardiros

Interior Health reported 79 new cases of COVID-19 and two new death in the region Friday, Jan. 22, 2021. (Ben Hohenstatt/Juneau Empire)
79 new COVID-19 cases, two deaths reported in Interior Health

Both of Friday’s deaths were both recorded at long-term care homes

Veteran Henry Kriwokon has his photo taken by the Western as he celebrates his 99th birthday with friends at the Cellar in Downtown Penticton. (Brennan Phillips - Penticton Western News)
Turning 101, Penticton veteran looks back on life

Henry Kriwokon was one of the soldiers in the famous ‘Wait for me, Daddy’ photo

U.S. Senator Bernie Sanders sits in on a COVID-19 briefing with Dr. Bonnie Henry, provincial health officer, and Adrian Dix, B.C. minister of health. (Birinder Narang/Twitter)
PHOTOS: Bernie Sanders visits B.C. landmarks through the magic of photo editing

Residents jump on viral trend of photoshopping U.S. senator into images

Auldin Maxwell stacks the 693rd block on the top of record-breaking Jenga tower on Nov. 29 2020. (Submitted)
Salmon Arm boy rests world-record attempt on single Jenga brick

Auldin Maxwell, 12, is now officially a Guinness world record holder.

An Uber driver’s vehicle is seen after the company launched service, in Vancouver, Friday, Jan. 24, 2020. Several taxi companies have lost a court bid to run Uber and Lyft off the road in British Columbia. THE CANADIAN PRESS/Darryl Dyck
Taxi companies lose court bid to quash Uber, Lyft approvals in British Columbia

Uber said in a statement that the ruling of the justice is clear and speaks for itself

(Hal Brindley - Dreamstime)
Enderby farmers caught between coyotes and bylaw tickets

The Smith family is stuck in a Catch-22 between protecting their livestock and incurring noise complaints

A COVID-19 exposure has been confirmed at Black Mountain Elementary in Kelowna Saturday, Jan. 23, 2021. (Google Image)
Another COVID-19 exposure confirmed at Kelowna school

Interior Health confirmed an exposure at Black Mountain Elementary School Saturday

Members of BCEHS Station 343 in Lake Country receive a donation of treats and wine from the community in December. (Contributed)
‘Unexpected and heartwarming’: Okanagan community supports paramedics

Cards, discounts, treats, more given to Lake Country paramedics in sign of support

Join Black Press Media and Do Some Good
Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

A 75-year-old aircraft has been languishing in a parking lot on the campus of the University of the Fraser Valley, but will soon be moved to the B.C. Aviation Museum. (Paul Henderson/ Chilliwack Progress)
Vintage military aircraft moving from Chilliwack to new home at B.C. Aviation Museum

The challenging move to Vancouver Island will be documented by Discovery Channel film crews

The North Okanagan Naturalists' Club completed its annual swan and eagle counts Sunday, Jan. 17, 2021. (Claude Rioux - NONC photo)
North Okanagan bird count shows decrease in swan and eagle numbers

Trumpeter swans were down 61 per cent from last year’s count; eagles down 14 per cent

Most Read