Shambhala Music Festival won’t offer ticket refunds if this year’s event is postponed. It will, however, make tickets redeemable for the next three years. Photo: Bobby Tamez

Shambhala Music Festival not offering ticket refunds

The festival says it will make tickets redeemable if this year’s dates are postponed

Shambhala Music Festival is not offering refunds on tickets for this year’s event, which is still scheduled to run in July.

Instead, in a statement posted Monday on Facebook, the festival said pre-paid tickets will be redeemable for the 2021, 2022 and 2023 events if it is forced to postpone this summer’s scheduled dates due to the COVID-19 outbreak.

It also clarified its position on not offering refunds in response to a reader comment:

“Shambhala Music Festival works hard to create a unique experience that reflects ShambhaLove. We do this by avoiding anything that might water down the true representation of our community and therefore do not accept any corporate sponsorship.

“By doing this we take on all of the of operating costs that might have otherwise been taken care of by corporate sponsorship funds. In addition to this, like most other music festivals, we have significant overheads that make refunding tickets impossible for us.”

A spokesperson for the festival declined an interview request by the Star.

The annual electronic music event remains scheduled to run July 24 to 27 at a farm near Salmo. It had previously been held in August, but moved up the date for 2020 to avoid potential disruptions due to seasonal wildfires.

Kaslo Jazz Festival Etc., the region’s other main annual music event, is still scheduled to run July 31 to Aug. 2. The Tiny Lights Festival, which is held in nearby Ymir, has meanwhile postponed this year’s event to June 2021.

Related:

Ymir’s Tiny Lights Festival postponed to 2021

Shambhala, Kaslo Jazz festivals to go on despite COVID-19 outbreak

Nelson and COVID-19: everything you need to know

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