B.C.’s responsible gambling program expands to all gaming centres

GameSense to operate at more locations and in cozier environments

People needing help with their gambling will now have an easier way to access resources thanks to an enhanced BCLC program that was rolled out in Chilliwack this week.

Launched in 2009, the BC Lottery Corporation’s GameSense is a program focused on responsible gambling. Now, it’s been revamped and Chilliwack is the first gaming centre in B.C. to take advantage of it.

Officials were at Chances Chilliwack on Thursday to make the announcement.

Previously, only GameSense advisors were in place at B.C. casinos, but by the fall of 2019, advisors will be in every gambling facility across B.C.

In addition to the expanded GameSense advisor presence, BCLC has also invested in new GameSense information centres, which are welcoming spaces that encourage players to visit and learn more about how games work, talk with a GameSense advisor or just take a break.

Chances Chilliwack is the first community gaming centre in B.C. to have both a GameSense advisor plus a GameSense information centre. Michael Verhoef is the advisor in Chilliwack and will be manning the info booth at Chances.

“It is truly rewarding to be interacting with customers every day, sharing information on how the games work or how to stick to a budget, and encouraging players to adopt healthy behaviours and attitudes towards gambling,” said Verhoef.

He’ll be on hand to chat one-on-one with gamblers. He’s trained to answer questions like the odds of winning and losing, and myths about gambling.

GameSense is a responsible gambling program designed to encourage players to adopt behaviours and attitudes that can reduce the risk of developing gambling addictions. It includes setting time and money limits, as well as being open and honest with friends and family about personal gambling habits.

READ MORE: Responsible gambling week offers guidance

READ MORE: Chances Chilliwack opened six years ago

BCLC wants to continue to remind players that gambling is a form of entertainment, not a way to pay off your mortgage or a retirement plan, says Sarah Morris, BCLC media relations.

“I am proud of our efforts to invest in and enhance player health supports here in Chilliwack,” said Jamie Wiebe, BCLC director of player health. “Research shows that on-site advisors are a valuable resource in the promotion of responsible play and reduction of gambling-related harms.”

The GameSense program has proven to be extremely effective in promoting responsible gambling and positive play behaviours. Currently, the advisors have approximately 55,000 interactions with customers at B.C. casinos each year.

Though not manned 24/7, the GameSense info centre at Chances Chilliwack will always be open and have resource information.

Verhoef will be there working peak hours Wednesdays to Sundays. His hours are posted publicly at the booth, alongside his work cellphone number, for those in need of help.

“I look forward to building strong relationships with players and staff here at Chances,” says Verhoef.


 

@PhotoJennalism
jenna.hauck@theprogress.com

Like us on Facebook and follow us on Twitter.

 

(Jenna Hauck/ The Progress)

Just Posted

Revelstoke dancers on-stage with professionals in The Gift

Ballet Victoria performed over the weekend

Kootenay-Columbia MP talks throne speech, USMCA trade deal

Rob Morrison to open constituency office in Cranbrook at 800C Baker St. on Dec. 19

Revy Let’s Talk: Saying goodbye to the CYMHSU

Stacie Byrne is leaving her position to pursue new opportunities

Flurries and slushy roads for Revlestoke area today

Roads and weather conditions for Dec. 14

Low appointed CAO

She has been the interim CAO for the City of Revelstoke for seven months

VIDEO: Success of wildlife corridors in Banff National Park has advocates wanting more

Demand for more highway protection escalated after seven elk were killed by a semi-trailer near Canmore

In Photos: CP Rail Holiday Train lights up the Shuswap

The stop on the train’s Canada-wide journey came with a $5,500 donation to local food bank.

B.C. VIEWS: Hunger does not end with the season

Despite innovations in food distribution, the need is still there in B.C. communities

Kelowna RCMP officer allegedly sexts assault victim

RCMP confirm investigation but hold back details

Legendary primatologist coming to Okanagan

Dame Jane Goodall, founder of the Jane Goodall Institute, will present in Vernon Tuesday, March 24

Old Christmas card has ties to Summerland agriculture

Card was sent by former director of Summerland Research Station

Sharks beat Canucks 4-2 to snap 6-game skid

Vancouver visits Vegas on Sunday

Fans sing Canadian anthem after sound system breaks at BMW IBSF World Cup

The Canadians in attendance made sure their team and flag were honoured on the podium

Frosty will have to pay rent to stay on Okanagan sidewalk next Christmas

Vernon Teach and Learn allowed to keep Frosty up, but will need a permit come January 1

Most Read