Three SOPA Square business owners have vented their frustration over heating/AC issues (Photo courtesy of Google Maps)

Kelowna business owners frustrated over heating and flooding issues

At least three businesses have come forward with complaints

At least three SOPA Square business owners along Pandosy Street in Kelowna have come forward to vent their frustration over heating issues in their building’s complex.

In 2015, the Aquilini group bought the Sopa Square development for $29.5 million after it went into receivership. Since then, the developer has built a residential high rise tower project above the commerical units.

READ MORE: UPDATE: Smoke, no fire, at Sopa Aquare

In the latest developments, Silent Noise Jewellery owner Gadi Nussen said he’s been without heat at his store for weeks.

“My heating unit hasn’t worked for a month. I’ve been told that people will be working on it and that it’s a pretty big malfunction,” said Nussen, who was wearing a jacket inside his business while on the phone.

“I haven’t seen any workers trying to fix it. I was told by the property manager that its been affecting a few other units. I’m not too sure when the issue will be resolved.”

Tru Frozen Yogurt, a neighbouring store to Silent Noise Jewelry, has also been experiencing heating issues for almost a month.

Store manager Jennica Shelton said this isn’t the first time her store has been without heat.

“We’ve experienced at least four different heat and air conditioner problems over the past two years. Normally when the system breaks it takes weeks to get fixed,” said Shelton.

“This has been a serious problem for us.”

Glenn Smith, general manager of Canadian Brewhouse & Grill in the SOPA Complex, said the property manager isn’t offering to reimburse him for space heaters that he’s buying just to keep his facility warm.

He said a recent flooding event has also been a major eye sore for his business.

“A couple weeks ago, we had a really busy wing’s night and all the ladies’ bathrooms wouldn’t flush.

“After, the toilets got backed up and the space flooded.”

Smith said the toilet issue has been a major drain on his business.

“I’ve called several plumbers to try and fix the issue,” said Glenn.

“They usually find blockages coming from fifty feet down the toilet pipe.”

Last March, tiles were also reportedly falling off the building and crashing down on the street below.

City of Kelowna planning director Ryan Smith said the tiles have since been removed from the building.

If SOPA business owners are experiencing issues, Smith said the best way for them to address the problem is to contact their strata manager.

Several telephone calls to the Acquilini group for comment weren’t returned.


@connortrembley
connor.trembley@kelownacapnews.com

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

RCMP asking for more officers to better enforce speed limit on Trans Canada Highway

City council will bring the motion to the Southern Interior Local Government Association

Shuswap firefighter ascends Vancouver high rise for fundraiser

Michael Esau climbed more than 700 steps in full gear for B.C. Lung Association

Interior Health leading the way with innovative therapy for stroke patients

Percentage of ischemic stroke patients who received treatment has risen dramatically

Snow continuing in Revelstoke

Roughly five cm expected

Columbia Basin Trust seeking public feedback for new management plan

There will be a community meeting in Revelstoke in May

VIDEO: Minister says consider coronavirus outbreak when planning for spring break

Foreign Affairs minister points to rash of new cases appearing in places like Italy and Iran

B.C. city rebrands with new logo, cheeky slogan

‘Langford, where it all happens’ is the City’s new slogan

B.C. Liberals call for ban on foreign funds to pipeline protesters

Sierra Club, Wilderness Committee back Coastal GasLink blockades

Donations pour in for family who lost father, son in fatal crash on B.C. highway

Mike Cochlin and sons Liam and Quinn were travelling on Highway 5A

Beer and burgers to raise cash for Vernon man fighting cancer

Fundraiser hosted in honour of Garnet the Great to send him to special treatment centre

HERGOTT: Idiocy of distracted driving

Paul Hergott is a personal injury lawyer based in West Kelowna

Kelowna man arrested after all-night crime spree

Shawn Bell, 33, is facing seven charges for incidents committed within a 24-hour span

Hollywood actor Chris Pratt shows Kamloops love on social media

The filming of Jurassic World 3 is underway in Merritt and area

B.C. man who pulled a gun on off-duty cop gets two years in prison

Encounter also led police to a home where 100 guns and explosives were found

Most Read