Revelstoke Mountain Resort is taking extra precautions in light of the coronavirus pandemic. (Liam Harrap/Revelstoke Review)

Revelstoke Mountain Resort is taking extra precautions in light of the coronavirus pandemic. (Liam Harrap/Revelstoke Review)

UPDATE: Revelstoke Mountain Resort closing single lines in wake of COVID-19

Frequent cleaning, flexible cancellation and signage a part of resort’s plan amid COVID-19 crisis

Revelstoke Mountain Resort is taking extra precautions amidst the coronavirus pandemic.

“Our highest priority is the health and safety of our team members, guests, business partners and community,” resort communications manager Carly Moran said in an email.

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Additional steps to maintain a safe and clean environment include:

  • more frequent cleanings of guest and staff bathrooms
  • installation of additional hand-sanitizing units around the resort
  • additional signs in all bathrooms reminding guests and staff to wash their hands and practice good cough and sneeze etiquette
  • changing lift procedures to allow for social distancing and for guests to choose their own groupings
  • single lines will be removed to prevent group mixing
  • gondola cabins will be disinfected twice daily
  • Regular deep cleaning and sanitation for all Resort and hotel facilities
  • cancellation of Spring Melter event scheduled for April 19, closing day

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“The resort will deal with any cancellations that arise due to COVID-19 with flexible policies on a case-by-case basis,” Moran said.

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Tourism Revelstoke has also sent a bulletin encouraging businesses to be understanding and accommodating in light of the pandemic, so that guests, even if they cancel, continue to think well of Revelstoke.

They suggest:

  • no cost rescheduling
  • flexibility with cancellation and refund policies

The bulletin also said it is important to provide accurate and timely information to guests and provided links to HealthLinkBC.

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